Privacy Policy

Last Updated: 27 August 2026

AgriBills (“AgriBills”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and business information you provide while using our website, software, applications, and related services.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use https://agribills.com/ and the AgriBills billing and business management services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you register, subscribe to our Services, contact us, request a demo, or use features of the AgriBills platform.

1.1 Personal Information

Depending on how you use our Services, we may collect:

• Full name

• Mobile number

• Email address

• Business or company name

• Business address

• Billing and communication details

• Login credentials and account information

• Information provided through contact or enquiry forms

• Information provided to our customer support team

• Any other information you voluntarily provide to us

1.2 Business and Transaction Information

As AgriBills is designed for rice mills, paddy traders, commission agents, and agri wholesale businesses, users may enter business-related information into the platform, including:

• Customer and vendor information

• Product and inventory details

• Rice and paddy billing information

• Purchase and sales information

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• Stock, inward and outward records

• Warehouse information

• Income and expense records

• Payment-related records

• Reports and business-related information

You are responsible for ensuring that the information you enter into the platform is accurate and that you have the necessary rights or permissions to provide such information.

1.3 Technical and Usage Information

When you use our website or Services, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Date and time of access

• Pages or features accessed

• Website usage information

• Log and diagnostic information

• Cookies and similar technologies

This information helps us maintain security, troubleshoot technical issues, and improve our Services.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To create and manage your AgriBills account

• To provide and operate our billing and business management Services

• To process subscriptions and payments

• To provide customer support

• To manage your business, billing, inventory, and reporting features

• To maintain and improve the functionality of our platform

• To provide software updates and important service notifications

• To communicate with you regarding your account or subscription

• To detect, prevent, and address fraud, misuse, security issues, or technical problems

• To maintain backups and business continuity

• To comply with applicable legal and regulatory requirements

• To understand usage patterns and improve our products and services

• To send promotional or marketing communications where permitted and, where required, with your consent

We will use personal information only for legitimate and relevant purposes connected with providing and improving our Services.

3. Cookies and Similar Technologies

AgriBills may use cookies and similar technologies to improve website functionality, understand how visitors use our website, maintain security, and provide a better user experience.

Cookies may help us remember preferences, maintain sessions, and understand website traffic.

You may choose to disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of our website or Services.

4. How We Share Information

We do not sell your personal information to third parties.

We may share information where reasonably necessary with:

• Employees and authorised personnel

• Technology and hosting service providers

• Cloud storage and infrastructure providers

• Payment processing service providers

• Email, communication, and customer support providers

• Analytics and security service providers

• Professional advisers, auditors, or consultants

• Government authorities or law-enforcement agencies where required by applicable law

• Third parties where you have provided appropriate consent or instructed us to do so

Third-party service providers may process information only for the purposes for which they are engaged by us and may be subject to their own privacy policies and legal obligations.

5. Payment Information

Payments for AgriBills subscriptions may be processed through third-party payment service providers.

Where payment processing is handled by a third-party provider, your payment information may be collected and processed directly by that provider according to its privacy policy and terms.

AgriBills does not intend to store complete payment card details unless specifically required and legally permitted for providing the Services.

6. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, misuse, loss, or destruction.

Our Services use cloud-based infrastructure and security measures intended to protect business and account information.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you believe your account has been accessed without authorisation.

7. Data Retention

We retain personal and business information only for as long as reasonably necessary to:

• Provide our Services

• Maintain your account

• Fulfil contractual or business requirements

• Maintain appropriate business records

• Resolve disputes

• Prevent fraud or misuse

• Comply with applicable legal, accounting, tax, or regulatory requirements

When information is no longer required, we may delete, anonymise, or securely dispose of it in accordance with our internal procedures and applicable law.

8. Your Rights and Choices

Subject to applicable laws, you may have rights regarding your personal data, including the ability to:

• Request information about the personal data we process about you

• Request correction or updating of inaccurate information

• Request deletion of personal information where legally permitted

• Withdraw consent where processing is based on consent

• Request assistance regarding your privacy concerns

• Raise a complaint regarding the processing of your personal information

Certain information may need to be retained where required by law or where necessary for legitimate business purposes.

To exercise applicable privacy rights or raise a concern, please contact us using the details provided in the Contact Us section below.

9. Business Data and User Responsibility

AgriBills allows businesses to store and manage information relating to customers, vendors, products, stock, invoices, purchases, sales, warehouses, payments, and other business operations.

You are responsible for ensuring that you have the appropriate authority, consent, or legal basis to enter and process such information through the Services.

You should not upload or store information that you are not legally authorised to process.

10. Third-Party Websites and Services

Our website or Services may contain links to third-party websites, applications, payment gateways, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

11. Communications

We may contact you through email, phone, SMS, WhatsApp, or other communication channels regarding:

• Account-related matters

• Subscription and payment information

• Service updates

• Technical or security notifications

• Customer support

• Product updates

• Offers and promotional communications, where permitted

You may opt out of promotional communications where applicable. However, you may continue to receive essential service-related communications.

12. Children's Privacy

Our Services are intended for businesses and users who are legally capable of entering into agreements.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

14. Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

We intend to handle personal data in accordance with applicable privacy and data-protection requirements, including the Digital Personal Data Protection Act, 2023 and applicable rules and regulations, to the extent applicable to our Services.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way your information is handled, please contact us:

AgriBills

Website: https://agribills.com/

Email: support@agribills.com

Phone: 9180451898

Address: chennai

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.

16. Consent

By using the AgriBills website or Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of information as described herein, subject to applicable law.